Yanis interrupted the client before she could say anything else. "I understand what Bonnie is saying. It's not the bracelet that's the problem, it's just not a good fit for your wrist."
The client seemed to calm down a bit and nodded in agreement. Yanis quickly made some adjustments to the bracelet and handed it back to her.
"Is everything else okay?" Yanis asked, hoping they could finally wrap up this meeting.
The client looked over everything once more before nodding in satisfaction. "Yes, everything looks good now."
Yanis breathed a sigh of relief as he watched the client leave with Bonnie. He couldn't wait to get out of there himself.
As soon as they were gone, Yanis collapsed into his chair and rubbed his temples. "That was exhausting," he muttered under his breath.
Bonnie chuckled from behind him. "Welcome to my world," she said sympathetically.
Yanis turned around in his chair and smiled at her gratefully. "Thanks for having my back there."
Bonnie shrugged nonchalantly. "What are friends for? Besides, I know you would do the same for me if I was in your shoes."
Yanis nodded emphatically in agreement before standing up from his chair and stretching out his arms.
"I need a drink after that ordeal," he said with a grin on his face.
Bonnie laughed as she followed him out of the room.
"Do you even know what color coordination is? Do you know what the right size is? Do you even know how we view clients like you?" Bonnie didn't give the other person a chance to interrupt. "Someone like you, we'd rather not do business with. Your deposit, how much was it again? I'll refund it to you now and get out of my sight. You're not worthy of this bracelet!"
The female client looked embarrassed and wanted to say something in response, but Bonnie didn't give her a chance.
"Also, when you first came in to order your item, you were so generous and acted as if money wasn't an issue. Now that it's time for final payment, all sorts of issues come up. If you don't want it anymore, then leave! Don't come here causing trouble!" Yanis reached out and pulled Bonnie back before she could say more.
Bonnie had dealt with many clients like this before; she just wanted to find some excuse to withhold their final payment.
The troublesome female client was still trying to recover from being scolded by Bonnie when she retorted: "If I don't want it then I won't take it! It's so expensive yet ugly – who do they think they are – famous designers or something?"
Bonnie had initially held back because Yanis was there but after hearing the woman's comment about fake goods, she exploded again: "Say that again! Do YOU even recognize quality?! Fake?! Go buy one yourself and show me if there's any difference! You can just say whatever comes into your head without taking responsibility for your words?! What else do YOU want?"
"Bonnie." Yanis stepped forward and stood between them while addressing Miss Antar: "You may feel that this item isn't good-looking or doesn't suit your taste but calling it fake goods is unacceptable. Here's the price for the bracelet; go outside and find me one similar at a jewelry store - three times its value will be yours."
The woman sneered at Yanis' anger: "It's not real so why are getting worked up over nothing?"
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