Falling in Love With A One-Night Stand novel Chapter 75

Chapter 75 Malicious Negative Reviews

Miss Hazel sat down on the sofa and said slowly, “Ten thousand dollars.”

The moment Anna heard this, her lips compressed into a thin line and she didn’t say anything

Joanna frowned and said, “Miss Hazel, are you kidding? Two thousand dollars?” It‘s nothing short of blackmail! she thought.

Compared with her, Anna was calmer. She pulled Joanna‘s sleeve and motioned him to calm down. Then she said, “Miss Hazel, we‘ve known your compensation claim. How about we change a room for you first? As for the compensation, I‘ll report to our general manager about it and reply to you as soon as possible if there‘s any update.”

“I haven‘t finished my words,” Miss Hazel said with a smile. “Ten thousand dollars for one cockroach. I saw two cockroaches just now, so the total compensation is twenty thousand dollars.

Joanna‘s face turned livid with anger when she heard that. She had never seen such a difficult guest.

When she was about to lose her temper, Anna grabbed her arm to stop her and said to Miss Hazel with a calm look, “Okay. Miss, Hazel, I‘ll tell your claim to the general manager and give you a satisfactory reply before you check out of your room. Is it all right with you?”

“OK. I’m not an unreasonable person. I‘ll wait for your reply,” Miss Hazel said. “Thank you,” Anna said. “John, arrange a new room for Miss Hazel.”

After giving an order calmly with a forced smile, she pulled Joanna‘s sleeve and left Room 1023 with Joanna. ,

“Are you crazy?” As soon as the two of them returned to the office, Joanna pounded the desk in anger. “Anna, I wanted you to help me solve the problem. But what did you do? You endured her

unreasonable demands! If money can solve all problems, the hotel doesn‘t need a PR department at all.”

– Joanna was several years older than Anna and had worked in the Carousel Hotel for a long time. She is a good–tempered person. But at this moment, she was furious and couldn‘t help losing her temper

Anna frowned and said, “Joanna, the situation this time is different. The centennial celebration is going to be held soon. We can‘t let anything influence the reputation of our hotel now.”

Joanna knew what Anna had said was right. But she still felt indignant when thinking about Miss Hazel‘s unreasonable demand. She couldn‘t help but sigh and said, “Then what should we do now? We won’t pay her compensation anyway.”

“I know. I didn‘t plan to pay her compensation,” Anna said seriously. “There is something rather strange about this matter. We have to conduct an investigation first.”

After Joanna left, Anna‘s assistant John came with the monthly report of the hotel and said,

*25 Points

Chapter 75 Malicious Negati...

“Miss Gabriel, our hotel had a high negative comment rate in the past half month.”

“The room is dirty and messy...” Anna saw many same negative reviews in the comment area.

After she reviewed several comments, a different comment attracted her attention There are cockroaches in the room.

“John. is there any problem with the hotel‘s sanitation recently? Has anyone ever seen cockroaches in our hotel before?”

“There‘s no problem with the hotel‘s sanitation. After seeing this comment, I asked the staff and the cleaners about it. No one has seen cockroaches in our hotel before. We don‘t know which guest gave us such a review because it is from an anonymous user,” John muttered with a frown, “We thought it was a just malicious negative review before and didn‘t expect there were really cockroaches in the guest‘s room today. It‘s so weird.”

Anna glanced at the report and found that all the negative reviews these days were all from anonymous users and were surprisingly almost the same. Most of the reviews were “The room was dirty and messy” and two of them were “There were cockroaches in the room“.

Looking through the reviews, Anna smelled a rat and then asked, “John, leave Room 1023 as it is.”

“Since you said the room needed a further investigation, I locked the room directly. Everything in the room remains untouched after the guest moved to another room,” John said.

Anna glared at him and said, “You‘re afraid of cockroaches? You are a man. How can you be so timid?”

However, the next moment, Anna glanced at him and said meaningfully, “Since I can do everything by myself, I‘ll tell the department of human resources tomorrow that I don‘t need an assistant anymore.”

Looking at John who was afraid but trying to overcome his fear, Anna shook her head helplessly and thought, Are all the young men nowadays so timid?

“Mr. Wright, there seems to be something wrong with Carousel Hotel.” In a presidential suite of a five–star hotel in Seriel City, Gabe reported the situation of the Carousel Group to Wayne after

Hearing that, Wayne, who was reading a contract, put down his pen, raised his head, and asked, “What happened?”

“Recently, the branch of Carousel Hotel in the downtown area of Birmingham received a lot of negative reviews. It seems that some people have maliciously given those reviews. And a guest was causing trouble in the hotel today.”