She answered it.
Soon, her face turned red with fury.
“What's going on, Nancy?” Lacey asked, concerned.
“We've got a customer barging into one of First Bloom Apparel's branches demanding a refund. She says we're selling defective clothes with bad workmanship. She's caused a scene and attracted a large crowd. Our employees insisted that the clothes she brought over weren't even bought at our stores, but the more they tried to tell her that, the bigger the fuss she made. Now, she's saying we're providing terrible after-sales service.”
“If my guess is correct, someone's behind this too. Let's go and take a look,” Lacey suggested.
And so, they headed out.
“Lacey, you said someone's behind all this. What do you mean by that?” asked Nancy as they made their way over.
Dawn explained what Intercontinental Construction had done.
Upon hearing the news, Nancy floored the gas pedal in fury. “Intercontinental Construction and these First Bloom knockoffs causing us trouble all at the same time! It has to be the same person behind this. Just you wait, punk. I'm going to rip you into shreds and feed you to the dogs!”
It wasn't long until they arrived at First Bloom Apparel's main outlet.
There was now a large, bustling crowd at the entrance.
A woman's screams could be heard occasionally, stirring up the atmosphere.
It took Lacey, Nancy, and Dawn plenty of effort to squeeze their way through the crowd.
When they arrived in the middle of the circle, what met their eyes was a middle-aged woman seated on the floor, throwing a tantrum as she hugged a pile of clothes.
All the sales assistants were young ladies, and they found themselves unable to put up with this woman. Some had even been reduced to tears.
Nancy hurriedly walked toward the staff members. “What's going on, Lynn?”
The tears on Lynn's face flowed down even more rapidly the moment she saw Nancy. “Ms. Hinton, you're finally here! We don't know what to do.”
“It's okay. I've got your back no matter what. Tell me what happened.”
“Okay.”
With a nod, Lynn explained everything in detail.
It turned out this middle-aged woman had come to the store to buy a few outfits in the morning. Everything she had bought was especially pricey.
The sales assistants initially found it a little strange, for this woman had rough skin and was dressed shabbily from head to toe. She looked like she worked in the fields.
The staff couldn't help but wonder how someone like her could afford such luxurious clothes.
But still, the woman was a customer and had come up with the money she needed, so they had nothing to say.
By afternoon, she had come back to return everything she had bought.
First Bloom Apparel's after-sales policy was that every clothing item could be returned within seven days of purchase as long as it remained in mint condition.
Yet, the clothes this woman had brought with her upon returning were not the ones she had bought previously. Instead, they were counterfeits.
These knockoffs were so poor-quality that even the ones sold on the streets looked better.
Naturally, the sales assistants objected to the refund, and that was when the woman began to cause a scene and degrade them.
Gradually, onlookers started to crowd around the store.
The sales assistants also noticed that among the group, there were a few people who made the situation worse by insulting First Bloom Apparel, thus inviting more discussions on the brand.
It wasn't long until many began to shout nasty remarks about First Bloom Apparel.
Nancy instantly knew that those few people fanning the flames were working together with the middle-aged woman, who soon began to scream again.
“I'm a poor villager who came to the city to sell some eggs. Do you have any idea how hard it was to finally make enough cash just so I could reward myself with a brand new outfit but look at how expensive your clothes are! I couldn't afford them even if I sold a year's worth of eggs!”
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