I hadn't been in charge for long and had no intention of making changes to the company's supply chain, so our partnership with Grace and Garment naturally continued. I never expected they would be the ones to run into trouble first.
"The scheduled delivery date is in three days, right?" I looked over the documents Mira had just brought in, my brows furrowing tightly.
Mira nodded. "We usually deliver products to them ahead of schedule, and there's never been an issue before. But this time, they rejected the shipment. The person in charge is waiting outside. Would you like to see her?"
"Let her in."
The person in charge was a manager but not a senior-level employee. I hadn't seen her at the meeting this morning.
She was sharp and capable, and she had been with the company for many years. She also knew Lindsey.
When she walked in and saw Lindsey, they both exchanged smiles.
Then, she reported to me, "Mr. Ranford, I'm the manager of the products department, Yunice Holland. I've always been in charge of the cooperation with Grace and Garment.
"When the factory produced the goods two days ago, I went to check the quality and made sure everything was fine. Then, I went to Grace and Garment to drop off the shipment.
"But when I reached there, I noticed the manager was a different one. He asked to randomly check the products. After I agreed to meet them, they picked out one piece and claimed a loose thread was a defect.
"I tried to explain, but they wouldn't listen. They insisted our products had quality issues, returned the entire batch, and said I should prepare to pay a penalty for breach of contract. So, I reported it to you immediately."
After she finished speaking, I frowned. "Were the products quality-checked?"
"Yes, and it has always been done in advance. This is the quality check report."
I took a look. While I wasn't exactly an expert in this department, I could still read a quality check report when I saw one.
Yunice had also brought over a few finished pieces, along with the design templates that Grace and Garment had requested.
Comments
The readers' comments on the novel: Not Your Doormat Anymore