Back To The 80s: President's Doted Wife novel Chapter 722

Chapter 722: Chapter 722: Focus on Building a Brand

Cheng Su and Old Song discussed innovating awards for the kitchen staff and simply established a monthly "Employee of the Month" award for the service floor as well.

They hung a board at the entrance for customers to rate the service. Whoever received good service would give a star, and the person with the most stars by the end of the month would be the star employee, eligible for a bonus.

In addition, there was a complaint book. The rewards and penalties were clear; if someone received too many complaints, their year-end bonus would definitely be docked.

Cheng Su’s intention was to stimulate everyone’s ambition and to adjust the overall work atmosphere.

A team that is positive and upward striving is always better than one that is dispirited and listless.

Both Old Song and Qiulan had no objections to this approach.

Cheng Su gave a few instructions and then let Qiulan go off to get busy, while Old Song continued the discussion with Cheng Su.

"Now our business is quite good, but what we need is more dining space. Some people don’t want to queue, and if they can’t get a seat, they simply go elsewhere to eat. You see, if our restaurant could expand, we might not lose customers," said Old Song, who regretted every time he saw people leaving because they didn’t want to wait and couldn’t find a seat.

Cheng Su started with a compliment, "It’s all thanks to the leadership of your kitchen team and the delicious food you make that we have so many returning customers!"

Old Song modestly deflected the praise.

"As for expanding the business," Cheng Su continued, "look, we’ve taken over the two shops on either side to form one big area, but the shops further down won’t rent to us." She showed a bitter smile.

Old Song knew this too, and it only added to his regrets.

Looking towards the main hall, he sighed, "If we could buy it, adding to our own building would be great, but it’s a pity."

VERIFYCAPTCHA_LABELVerify