Practicing Medical Skills in a Small Clinic novel Chapter 34

Chapter 34: Chapter 34: Impressive Sales, Even More Impressive Medical Gains

"After persuading the lady with a cold who was receiving an infusion, she didn’t pull out the needle and continued the treatment. Later, she felt fortunate that she hadn’t stopped the medication. Another patient, Ms. Ou, insisted on stopping the treatment and asked to remove the needle, so I respected her decision and helped her with that. Now the misunderstanding has been cleared up, and she not only no longer doubts our clinic but trusts us even more.

She regretted stopping the treatment and just now asked me to help her finish the remaining medication. I told her that the infusion tube needed to be replaced with a new one, and she agreed, paying a 5 yuan cost fee."

Tang Ping explained the situation of both patients in detail.

"Hmm, you did a great job! Give her a new infusion tube for the treatment. Also, refund her the 5 yuan, saying it’s partly our clinic’s fault for scaring her, and we’re very sorry."

Li Jingsheng’s approach was much broader than Tang Ping’s.

Refunding the 5 yuan could very easily earn a loyal patient.

In the future, if she casually introduces a couple of patients to buy medicine or see a doctor, we’d easily earn it back.

These infusion tubes are actually quite cheap to procure, costing just a few cents.

"Boss, you’re so kind! Ms. Ou will definitely be very happy."

"Go get busy! Once you finish, help me sell some medicine. There are too many customers for me to handle alone. I feel bad making everyone wait too long."

With over nine months of experience, Li Jingsheng had developed a good grasp of handling people and situations, knowing what to say and how to gauge people’s reactions.

The customers and patients on the scene felt quite pleased listening to this conversation.

Their impression of Sunshine Clinic and Li Jingsheng was extremely positive.

...

They stayed busy almost until midnight.

The restocking of medicine behind the counter was almost entirely sold out, including some bulk herbs which also sold well.

Blood tonic products, postoperative nutritional supplements, calcium supplements for children, tonics suitable for the elderly, and sleep aids sold well.

It’s worth mentioning that sleeping pills are prescription drugs, requiring the patient’s consultation and ID verification to purchase.

This is true for almost all prescription drugs.

Whenever encountering suspicious patients or customers requesting prescription drugs, Li Jingsheng was extremely cautious.

He preferred to forgo profits rather than take any risks.

Due to the sheer number of customers, both he and Tang Ping were almost exhausted.

Whether selling medicine or treating patients, each one needed individual attention to ensure no mistakes were made.

Patient and customer safety was a red line Li Jingsheng set for himself.

In any situation, he would never cross that line.

This was something he learned from Boss Zhao.

Don’t be fooled by Boss Zhao’s slick appearance; though cunning and greedy, when treating patients, he was extremely cautious and demanded the same level of diligence from his doctors and nurses.

Boss Zhao’s clinic had been operating for over twenty years and had not only survived but also thrived; it had its strong points.

Li Jingsheng indeed learned a few things from Boss Zhao.

For example, how to speak in a way that customers liked to hear, prompting them to happily purchase medicine.

Or how to deal with some unscrupulous characters and situations.

Since Boss Zhao frequently ’visited’ Sunshine Clinic, naturally, Li Jingsheng couldn’t just stand there and ’take it’; instead, he occasionally sneaked over to Quick Recovery Clinic to ’learn by watching.’

However, every time Boss Zhao found out he was there, he would become extremely wary, as if guarding against a thief.

"There were so many customers and patients today! It’s even busier than when I worked in the hospital before!"

Tang Ping, after seeing off the last customer, could finally sit down and take a sip of water to rest.

Despite being tired, she exuded an unprecedented joy on her face.

She looked exceptionally bright and cheerful.

The clinic’s booming business meant she secured her salary, and she could earn a substantial extra commission from selling medicine and health products.

"It would be great if we were this busy every day! Though tiring, there’s hope and motivation."

Li Jingsheng was equally delighted.

Both felt happily exhausted.

"Did you remind Master Liu to come back tomorrow after finishing the infusion?"

"Yes, I did!"

"I performed a vertical mattress suture on him, and it must be removed timely. If not, localized tissue compression necrosis could occur, which would be troublesome. I checked on him today, and fortunately, everything looks good."

After saying this, Li Jingsheng remembered something.

He took out a cup of sealed red bean and eight-treasure porridge from an insulated foam box and handed it over.

"I bought this for you in the morning, thinking to give it to you after Ms. Ou and the old lady finished their infusions. I didn’t expect to be busy till now."

He felt it was still a bit warm.

"Thank you, boss!"

She immediately beamed with joy, her smile exceptionally bright and charming.

Even a small act of kindness made her feel happy and warm.

Her sense of belonging to Sunshine Clinic also grew stronger.

"It’s lunchtime. Go and grab a meal! Be careful on the road."

"Sure!"

She took the porridge and went into the backroom, coming out with the insulated container that she had brought food for Li Jingsheng with yesterday. The porridge must have been placed inside as well.

Parents all over the world have a loving heart.

If the guess was correct, she was planning to bring the porridge back for her daughter.

"I’m off!"

"Okay!"

Li Jingsheng nodded, beginning to tally today’s earnings.

A total of seven new patients and two follow-up patients were seen, providing treatment services to a total of nine patients in the morning.

It was the day with the highest number of patients ever recorded.

This was only a morning, and it’s expected that several more patients could be seen in the afternoon.

The sales of medicine and supplements were also quite impressive.

Conservatively estimated, the turnover for just this morning exceeded ten thousand yuan.

If they could earn that daily, rent wouldn’t be a concern at all!

But what he really looked forward to was progress in his medical skills.

He called up the attribute panel.

The experience level had increased to 317.5, with a rise of 17.5.

How the increase happened remained a mystery.

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