"Dr. Li, are you here to take the temperature of the patient in bed 53?"
"Yes!"
"Be careful though, that family member complained about all three of us nurses yesterday. Everyone’s scared of her now."
Nurse Tang softly reminded.
It seems Li Jingsheng’s gesture of buying them milk tea wasn’t wasted. Gaining their favor ensured timely warnings when issues arose.
"Alright, thanks for the heads-up, Teacher Tang. Otherwise, I really might have fallen into a trap."
Li Jingsheng took the borrowed infrared thermometer and went over to take the patient’s temperature.
36.7 degrees, normal.
"Your son’s temperature is normal!"
Li Jingsheng showed the measurement result to the family member.
"In the evening, I felt his forehead and it was a bit warm, really, I’m not lying."
The family member tried hard to explain.
"I’ll come and check his temperature again after my shift ends, just to be sure."
Li Jingsheng could only answer this way.
Some patients have a normal temperature during the day and develop a fever at night; this does happen.
"Get some good rest! Now that you’re admitted, our medical staff definitely won’t ignore the patient’s condition. The department’s chief physicians take it very seriously because your son’s condition is difficult to diagnose, so it takes time. It’s not as if we’re ignoring you, please understand."
Li Jingsheng spoke to the family member and the patient.
"Young doctor, remember to relay what I said to your director! If I find out tomorrow you didn’t, I’ll file a complaint."
The female family member’s emotional intelligence really left people speechless.
"Alright, alright, I’ll report it."
Li Jingsheng’s forehead broke into a sweat; Nurse Tang’s warning was right, he must avoid this family member.
Complaints for the slightest thing, whoever gets involved is unlucky.
If a complaint is substantiated, at least fifty yuan is deducted, plus penalty points.
However, medical staff can usually appeal complaints. After verification by the Medical Department, some can be canceled while others result in fines.
No one wants to stir up trouble.
You have to speak nicely to the leaders of the Medical Department, make various appeals, and face the risk of a failed appeal, who wouldn’t be afraid?
"Teacher Tang, here’s your thermometer back!"
"How was it, the patient’s temperature was normal, right? We measured it twice, and it was normal each time, but his mother insisted it wasn’t. You shouldn’t listen to her nonsense next time."
Nurse Tang took back the thermometer and advised Li Jingsheng not to heed that woman’s words next time.
Li Jingsheng returned to the consultation room and described the patient’s situation.
He also mentioned the family member’s claim that the patient had a fever last night.
But he didn’t mention that the nurses ignored the family member.
Undeniably, people rely on relationships, and covering for each other is inevitable.
The nurses were good to him; Nurse Tang even kindly warned him away from pitfalls. Reporting the issue to the department head meant helping to cover up some small work problems for the nurses.
"Later in the evening, take the patient’s temperature again. Sometimes patients think they’re feverish, but it might not be real. The nurses say he had a normal temperature both times yesterday, so the patient might be mistaken. Thank you, Dr. Li. You go ahead with your outpatient duties!"


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