The preliminary conclusion from Thorne Corp's regulators was issued at 2:00 PM the next day.
The document was copied to Langford Medical, the Xander Fund, the Ethics Board, Stellaris, and the Metro Medical Services Center.
*Regarding the Preliminary Regulatory Opinion on the Handling of Complaints and the Use of Materials in the Langford Family Companionship Project.*
In the Stellaris office, the relaxed atmosphere from their team dinner hadn't completely faded before everyone was summoned back to the conference room.
Phoebe opened the file, her expression darkening by the time she reached the third line.
"Here we go."
Wren sat next to her, saying nothing.
The document was highly detailed.
Item One: The Langford family companionship project exhibited incomplete authorization for promotional materials.
Photos, audio transcripts, and service records relating to Logan Lester's family were included in internal material screening pools without securing standalone promotional authorization.
Item Two: Delayed reporting of complaints.
After the family explicitly refused further companionship services for the first time, the Langford project team continued to handle it via internal communication, appeasement, and narrative adjustments, failing to escalate it to the third-party regulatory process in a timely manner.
Item Three: Unauthorized access by the PR team.
The public account of the Langford PR team accessed complaint attachments under unclear permission approvals, generating temporary external links.
Item Four: Glaring loopholes in public account management.
The source of account permissions, approval chains, and access logs were incomplete. Both the project lead and the permission managers are required to assume corresponding managerial responsibility.
Phoebe scoffed when she read that.
"They finally put it in writing."
Maya sat across from her, tapping her fingers lightly against the table.
"What about the penalties?"
Phoebe scrolled down.
Regulatory Measures:



Comments
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