Chapter 74
Upon that, Courtney furrowed her brows. “To be honest, Miss Heather, it’s impossible for any cockroaches to breed in our hotel. If there really are cockroaches, it might be because they came in accidentally from a trash can or somewhere outside. But this is the hotel’s mistake, so why don’t we give you a new room, and we won’t charge you for your stay here in the hotel?”
“Do you think I lack the money?” The influencer jumped off the table and glared at Courtney. “You are saying as though I’ve wronged you. Could it be that I brought in the cockroach myself? Also, you are not sincere with your apology at all. If that’s the case, there is nothing much to talk about. I’ll call the Commerce Department and the Health Department straight away. I’ll ask them to shut down the hotel, and we’ll get to the bottom of this in two days.”
Although this influencer looked like she only had a pretty face, she was very harsh and stubborn with her words. Without saying much, she was already trying to take full control of the situation.
Immediately, the manager of the housekeeping department was getting anxious. “Please don’t do that, Miss Heather. Let’s just talk about this.”
Of course, the Sunhill Enterprise wasn’t afraid to be investigated by the Commerce and Health Departments, but in today’s digital age, if any actions were taken that would cause the Sunhill Hotel to be shut down, it would be a huge topic on the internet, which could be devastating to their business for some time.
“She’s right, Miss Heather. Let’s sit down and have a talk. You can ask me for any compensation.” Courtney was also starting to become worried.
Her public relations crisis awareness wasn’t bad, but she couldn’t wait that long because she was still in a bet with Alexander.
Even though the centennial celebration was postponed for a month, the ceremony is still looming on the horizon. If it clashes with this incident, I‘m afraid the performance of the hotel during this period will plummet drastically
“Alright. Since you’ve mentioned it, it’ll be unreasonable of me to keep on being stubborn.”
The influencer held her arms and sat on the couch before uttering a few words faintly, “I want 100,000.”
Upon hearing the numbers, Courtney’s face instantly became gloomy.
Beside her, the housekeeping manager also revealed a shocked expression. “Miss Heather, you must be joking. 100,000? How can we possibly give you 100,000?”
This is daylight robbery!
However, Courtney composed herself and pulled the housekeeping manager’s sleeves to tell him to calm down. “Miss Heather, both of us are in no position to fulfill your request. Why don’t we change your room first, and I’ll put in a request to the general manager for your compensation? I’ll try my best to give you a quick reply. What do you think?”
“Hold on.” The influencer smirked. “The 100,000 I mentioned is only for one cockroach. I saw two of them here just now, which makes the price 200,000.”
The housekeeping manager’s face turned ashen.
Not only is this a daylight robbery, she is now upping the compensation. This is a blatant scam!
She was obviously someone who was not negotiable. Courtney wrapped one arm around the furious housekeeping manager while still remaining a calm expression.
“Alright. I’ll report this to the general manager and provide you with a satisfying answer before you leave the hotel. What do you think?”
“I’m fine with that. Do you really think I’m that unreasonable?”
“Of course you’re not. Addie, ask someone to arrange Miss Heather to a cleaner room.”
Courtney remained unfazed as she gave out the orders. Then, she forced out a professional smile before leaving Room 1023 while pulling the housekeeping manager’s sleeves.
“Are you mad?” As soon as they went back to the office, the housekeeping manager slammed the desk with rage. “Courtney, I brought you there to solve the problem, and your solution was to agree to whatever fee she demanded? If that’s the case, our hotel doesn’t need public relations crisis management anymore. After all, anything is solvable as long as we have the money.”
Alfred Conrad was much older than Courtney, and he had been working in Sunhill Hotel for a long period of time. Usually, he had a good temper, but now, he was fuming like an angry cat.
Courtney furrowed her brows at that. “Mr. Conrad, I don’t think we can handle this situation like we usually did. Seeing that our company’s centennial celebration is about to be held in our hotel, there can be no accidents during this crucial period.”
“We don’t dare to. You ordered us to leave it for investigation, so we left it untouched. We even vacated the place where the cockroaches were killed and locked the room.”
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