The CEO's Lovely Twins novel Chapter 75

The online celebrity crossed her arms and plopped down onto the sofa. She uttered these words, “One hundred thousand yuan.”

When Hayden heard this amount, the muscles on her face became tense.

The housekeeping manager revealed an incredulous expression on his face as he protested, “Ms. Harriet, are you kidding me? One hundred thousand yuan? How could we give you that amount?”

This was a scam!

Hayden looked unperturbed on the other hand. She tugged at the manager’s sleeves to motion for him not to be too shaken up.

“Ms. Harriet, if this is your demand, we have to tell you that with our respective positions, we won’t be able to guarantee that your demands are met. What about this? We can switch rooms for you, and about your compensation, I will apply for it with the general manager and give you a speedy reply.”

“Wait a minute.” The online celebrity lifted the corner of her mouth, “The one hundred thousand yuan is the compensation for one cockroach I discovered just now, but in fact I saw two cockroaches in the room. So the compensation will be two hundred thousand yuan.”

The housekeeping manager’s face had turned deathly pale.

This person was not only scamming them, she was practically holding them ransom!

She was obviously and unreasonable guest who wasn’t going to talk this through. Hayden grabbed the manager who was on the verge of getting furious while she maintained her composure.

“Alright, I will reflect your situation to the manager, and we will be sure to give you a satisfactory answer before you leave this hotel. What do you say about that?”

“Of course I agree to your terms. Do I look like someone who is unreasonable?”

“Of course not. Jeff, arrange for a new and clean room for Ms. Harriet.”

Hayden dished out this instruction with a calm face, and she also had a professional smile hanging on her face. After settling this matter, she dragged the housekeeping manager out of Room 1023.

“Are you crazy?” Once they returned to the office, the manager slammed the table with all of his fury directed into his swing of the arm, “Hayden, the reason I summoned you is to help me solve this problem, but your problem is that you have no problems approving of the guest’s demands no matter how ridiculous it is? If that’s the case, the hotel doesn’t need to set up a contingency department since money can solve all problems. We will be problem-free forever because we have a lot of money.”

Kelsey was older than Hayden by several years, and he had been working in the ST Hotel for some time. He was always a calm and mild-tempered person, yet at this moment, it was as if all of his fuses had blown. He was beyond furious.

Hayden had wrinkles on her forehead as she argued, “Kelsey, in my opinion, you can’t lump this matter together with what we are facing normally. Seeing that the hundred-year anniversary celebration is going to be held in our hotel, we can’t let anything out of the ordinary happen at this critical juncture.”

Kelsey naturally knew the importance of this. He was just slightly overcome with emotion. With a sigh, he resigned himself to this decision, “Then what should we do about this matter? Let me be honest with you, there is no way you will be able to get this two hundred thousand yuan compensation cost approved.”

“I never intend to compensate her that amount in the first place.”

A dark shade cast over Hayden’s eyes, “I don’t think this incident is merely a coincidence. We need to find out what is actually happening behind our back.”

After Kelsey had gone, Hayden’s assistant, Jeff came to Hayden with a file containing the data of the hotel for this month.

“Ms. Downey, in the past two weeks, the bad comments our hotel has received are abnormally numerous.”

“The room is filthy and messy.” She saw several comments of the same meaning, and then she saw one that said, “There are cockroaches in the room.”

“Jeff, can you verify that is there nothing wrong with the hotel’s sanitary practices? All the employees who are staying in the hotel and the cleaning staff, is there anyone who has seen a cockroach?”

“There isn’t any sanitary problem at all. I have gone to consult them the moment I saw these bad comments, but nobody in the hotel had seen any cockroaches. What’s more, that guest was anonymous, so we wouldn’t know which room is he referring to.” Jeff muttered under his breath with a frown on his face.

“Previously, we have thought that those bad comments were written with ill-intentions, but little did we know, something bad actually happened today. Some guest actually saw a cockroach, but why didn’t we see any of those creatures?”

Hayden took a glance at the data and found that all of those bad comments were made by anonymous accounts. At the same time, those comments were made in the same vein, mainly referring to the tidiness and cleanliness of the rooms. Two of those comments talked about discovering cockroaches.

The more she thought about it, the more she felt that things were indeed very strange.

“Jeff, nobody has touched Room 1023, right?”