When Neera saw those comments online, she flew into a rage.
Apparently, this blogger attempted to avoid communicating with Startales. Anything out of the ordinary always has a hidden agenda. This woman definitely has a hidden motive!
Adriana shared her thoughts. She sneered coldly, "Someone's feeling guilty! She's adamant about throwing mud at us; we don't have to play nice with her. Let's confront her head-on!"
Neera nodded in agreement.
We have been sincere all along, but she kept causing trouble for us. Given the situation, I don't see the reason for us to be polite. I have said everything that needed to be said.
She sat down behind her desk, logged in to Twitter, and wrote a message.
"Good day to all. I regret taking up public resources in this manner. I'm Neera Garcia, the CEO of Startales, and in light of the recent allergic reaction incident, I want to share my take and position.
"I am genuinely sorry and deeply regret the allergic reaction experienced by the consumer. Startales has the right to know the full story and investigate the circumstances of the allergic reaction to make amends and ensure the safety of our customers.
"While I empathize with the consumer's demand for compensation, I wish to make it clear that, if our product is indeed at fault, I'm ready to provide the one million in compensation, down to the very last cent.
"We're genuinely willing to make amends, but it's only fair that she presents concrete evidence. It's not reasonable to request compensation based on ambiguous medical records and unfounded accusations."
"Startales has also actively addressed the problem from the very beginning and is ready to accept full responsibility. However, this customer is unwilling to come up with or offer any proof that they had an allergic reaction after using our product.
"As a result, we are unable to verify the validity of this claim and are unable to provide the compensation.
"I'll say it again! I hope the consumer can visit our company. Whether it's for an investigation or treatment, we're willing to fully cooperate.
"I also want to be clear that we will use legal means to defend the reputation of our business and products if it turns out that you're making baseless claims or trying to tarnish our reputation."
She delivered a concise, well-organized message.
After she posted, another round of reactions followed.
Those rational internet users began to understand the logic behind her words.
"Thetis should, in my opinion, visit Startales' headquarters to cooperate with the investigation."
"Indeed, the allergen in that report was only identified as a medication; it does not specifically state that Startales' product was the cause. That report is not clear."
"Startales's attitude is admirable. I'll reserve my judgment and wait for new updates."
"Why does this thesis seem suspicious to me?"
Meanwhile, Star Entertainment Media started to control public opinion.
Their primary focus was urging Thetis to come forward and cooperate with the investigation without maliciously tarnishing anyone's reputation.
Many internet users gradually felt Startales's sincerity. Their response did not resemble an unethical company.
On the contrary, Thetis, who claimed to be the victim, kept hiding and refused to come forward. Is she trying to take advantage of the situation and blackmail Startales?
Public outrage increased as word of the incident spread further.
By noon, Neera was drained. She looked ill.
Adriana felt distressed by the way she looked. She quickly urged, "Go home and get some sleep. I've got things under control here. Stop worrying about things at work."
Neera was, in fact, exhausted.
After spending days and nights tirelessly working on the antidote, this new crisis broke out before she recovered.
She had remained awake all night and was at her breaking point.
However, she didn't want to leave this mess behind.
Neera gave her a bitter smile and said, I'm okay, Aunt Adriana! I couldn't stop worrying about this. I'm sorry that this happened soon after I took over the company. Thankfully, our ANXIN Group's overseas operations haven't been affected."
Adriana didn't blame her. She gently stroked her hair.
"Silly girl, why are you being so polite with me? This mess is not your fault; it is the deliberate work of someone else. Maybe someone staged this drama out of jealousy over our success. Don't carry the weight of the world on your shoulders."
She continued firmly, "Don't argue with me. Go home and get some sleep. I'm frightened by how pale your face is when I look at it. You need to rest because your body won't be able to handle it. I'll have Katy give you a ride home!"
Comments
The readers' comments on the novel: The Enigmatic Return (Neera and Jean)
What kind of stupid confusion is this, how come she didn't know that the my bourvart they are talking about is Jean?...
Author uses too many words to describe useless things and then don't clarify others, who is this aunts friend. Neere went to play golf with who?...
Why is she keeping so many secrets from Jean?...
is it too much to ask, when are they going to know that Jean is the father of her triplets???? the man that night 6yrs ago is Jean???!!!!!!...
Chapter 328, did Alfonso not meet Jeann before, how does he not recognise him huh...
I'm a bit confused, does Roxanna not know that her sister is married..this chapter makes it look like she doesn't know but they already went to Jean for money huh...
Too many words to explain somethings, it's a waste.......
Good Day Dear Author! i just want to ask, why it cant read in normal format? the sentences for every chapter is cut, almost half of the sentence is cut thats why cant read it as whole. Thankyou....