Chapter 517 The Backlash Starts Brewing
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Vance could hardly believe what he was hearing. “Am! the one disrupting business? Your employee was the one insulting me first! She said if I couldn’t afford it, I shouldn’t shop here. Is that how you treat customers?”
Cyndi frowned and looked toward the saleswoman, “Lucy, did you say that?”
The saleswoman lowered her voice. “I was just telling the truth…”
Cyndi went silent for two seconds before turning back to Vance. “Sir, our employee might have worded it poorly, but what she said is still true. Seafarm Group targets the mid–to–high–end market. Our new policy is specifically meant to filter out certain customers. If you can’t accept that, you’re free to shop elsewhere.”
A wave of shocked murmurs spread through the crowd.
“Damn, that’s way too much! They know we’ve got no other place to buy this stuff!”
“Exactly! We came here to spend money, not get treated like garbage!”
“Seafarm used to act arrogantly, but at least they pretended to be polite. When did they get this rude?”
“Just stop talking. Don’t you know? Seafarm copied Tycoon Farm and started using a blacklist system. If you get blacklisted, you won’t be able to buy from them at all.”
“Hell, this is humiliating. If it weren’t for my kids, I’d rather live on liquid supplements than put up with this crap!”
Vance’s face turned pale with anger. “Good. Very good. I finally got to see how a big business bullies its customers. If I ever buy you products again, I’m a damn trash!”
“Then please see yourself out,” Cyndi replied expressionlessly. “Lucy, pull up this customer’s purchase records and blacklist him immediately. Refuse to serve him from now on.”
Carrying his shopping bags, Vance stormed out of the Seafarm Supermarket.
Just as the automatic doors closed behind him, he heard Cyndi telling the employees inside, “Don’t waste time arguing with customers like that again. Just blacklist them. Our target customers are high quality clients who don’t nitpick over price…”
Outside, the setting sun painted the streets gold.
Vance stood there for a while before opening the Starnet local community forum and making a post.
“Exposed: Seafarm Supermarket Branch Three Is Forcing Bundle Sales and Insulting Customers.”
He described the entire incident in detail and uploaded both his receipt and a secretly taken photo of the store’s notice board.
What he didn’t realize was just how massive a storm his post would stir up over the next few days.
Meanwhile, inside the Seafarm Supermarket, Cyndi was reporting to her direct supervisor.
“Yes. Since implementing the mandatory bundled sales policy one week ago, customer traffic has already recovered to pre–Tyco Farm levels,” said her superior in the holographic call. “Complaints are up 300%, but overall sales have increased by 45%, and profit–margins are up eighteen points.”
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Chapter 517 The Backlash Starts Brewing
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The direct mariager nodded in satisfaction. “Excelient work, Cyndi. Upper management is very pleased with these results. Those complaining rustomers were never our core clients anyway. Filtering them out is a good thing.”
“But what if Tycoon Farm also starts selling meat, eggs, and dairy?” Cyndi asked hesitantly
“Impossible,” the regional manager replied firmly “Tycoon Farm’s tiny scale might be enough for crop farming, but livestock and dairy production require an entirely different technical system and level of investment. They won’t be entering that sector within the next three years.”
“But I heard they hired a lot of retired soldiers. Those people aren’t any weaker that professional mercenary squads.”
“So what if they did?” the manager interrupted dismissively. “Most retired soldiers are either old or crippled. How much strength could they possibly have left? Besides, fighting wars and hunting in wilderness planets are completely different skill sets. Someone good on a battlefield might not be good at catching chickens. Cyndi, you should have some confidence in the company. If a corporation approved this strategy, it means it’s already gone through extensive halysis and evaluation. We’re not some tiny farm that can be shaken by just any farm. Keep enforcing the new policy. Next month, I want to see another 5% increase in profit margins.”
The call ended.
Standing before the office window, Cyndi looked down at the still–crowded supermarket floor below. The faint unease in her heart gradually faded.
Her manager was right. Tycoon Farm was just a newly established small farm. How could it possibly threaten an industry giant like Seafarm?
Those customers‘ threats were nothing more than the powerless rage of people with no choices.
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