Thorns Grow After Betrayal (Celeste and Chester) novel Chapter 332

The host immediately chose to report the matter to Celestine.

Celestine called Yolande away and asked her for details.

“Celly, it’s not a big deal. Even if the material is a little worse, Velvet Noir’s quality is still way better than all those inferior products you see online. The buyers won’t even notice,” Yolande said dismissively.

She couldn’t believe they were making such a big fuss over nothing.

She had seen it with her own eyes—today’s sales figures had increased significantly.

They didn’t think she was just after the commission, did they?

The more Yolande thought about it, the more plausible it seemed. She put on a wronged expression. “I just want what’s best for Velvet Noir. I don’t have any ill intentions. Don’t worry, Celly. I won’t take a single penny from today’s earnings.”

Celestine’s expression was complicated.

If she had been a moment later, the amount they’d have to pay out could have financially ruined an ordinary family.

“Go back to the livestream first and tell the audience the truth—that we can’t restock.”

“What? Celly, I already promised the fans. If I suddenly say there’s nothing, what will they think of me… Can’t you at least put up a pre-sale link?” Yolande’s eyes welled up, and she instinctively grabbed Celestine’s arm.

Celestine subtly pulled her hand away. “Regarding the restock, I’ll have someone issue an official apology online. The fans will understand. But we can only offer pre-sales if we are already in the process of rushing production. Otherwise, it would be defrauding the customer.”

She had done her homework on retail operations recently due to issues with the physical store.

Some promises were a line the brand couldn’t cross.

Once you made an exception, every future instance would become a huge liability.

Yolande’s tears were already streaming down her face. “I didn’t… I just wanted to make everyone happy. I made a mistake, okay? I’ll take the blame for this. I’ll go apologize.”

She enunciated every word, her tone sharp.

Celestine walked toward the woman who was leading the shouting.

“Hello, I’m the person in charge of Velvet Noir. If you have a problem, we can discuss it.”

It was Friday evening, and foot traffic around the shopping center was already heavy.

Quite a few people were pointing and murmuring.

The lead woman was dressed simply and wore a mask, but her eyes were filled with rage. “My sister scrimped and saved for a whole month just to buy a dress from your store! And what does she get? Your quality is absolutely atrocious! She just tried on the dress, and that same night she was rushed to the emergency room! She was in the hospital for three whole days before she recovered!”

“Can I see the purchase receipt or the dress in question?”

“What? Are you accusing us of lying? Let me tell you, we may not have money, but we have integrity!”

Coincidentally, after Yolande’s tearful episode on the livestream, some of the more soft-hearted fans had already told her it was okay. They were maintaining order in the comment section and even suggested she give the viewers a tour of the Velvet Noir store.