"Look here, my dear friend. What's with the 'Boss' attitude?"
"No attitude. This is a corporate office, not a casual hangout. We need to maintain some professional standards."
The guy was clearly in a foul mood today. He was probably dead on his feet and annoyed that she had vanished all day, leaving him to hold down the fort alone.
"Fine, have it your way. From now on, I'll only call you General Manager."
Mira did have the company's backend data on her laptop, but she had been stuck in classes all day, rushed home for dinner, and immediately raced to the office. She hadn't had a spare second to open it.
"Our General Manager really worked himself to the bone today.
He called an emergency meeting with all the department heads first thing this morning, emphasizing protocols, adding new guidelines, and taking suggestions.
After the meeting, Mr. Lance personally went out to the deployment sites to inspect the bike placements and coordinate with the ground staff.
Then he spent the rest of the day putting out fires and handling user feedback.
We had users parking illegally and blocking traffic, safety concerns, and complaints from people who paid the deposit but couldn't locate an available bike..."
Mira had anticipated some of these hurdles and already baked the solutions into the terms of service, so those were easily resolved.
But there were plenty of unforeseen issues that required them to draft new rules and update the system on the fly.
Mira finally glanced at the day's metrics. They had deployed twenty thousand bikes, and a staggering forty thousand people had already paid the deposit. The launch was an undisputed triumph.
But that success bred a new problem: high demand and low supply meant it was too hard to find a ride. They needed to ramp up deployment immediately.
The original target of four hundred thousand bikes was based on the marketing department's careful market research.
Over-deploying would lead to idle bikes cluttering the streets, overwhelming the maintenance teams and causing public nuisance complaints.
Under-deploying, however, meant frustrated users and a surge in deposit refund requests.
"Alright, alright, I know everyone worked their asses off today. Bonuses are doubled this month."
The employees' compensation was tied directly to the company's revenue. So, despite the grueling workload, morale was sky-high.

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